FAQ

Frequently asked
questions

Testing, shipping, subscriptions and compliance. Still stuck? We reply fast.

Contact us

Yes, every batch is HPLC & mass-spec verified by Sigma Labs (ISO 17025) and ships with a QR-linked Certificate of Analysis you can look up on the homepage.

Free express shipping on orders over $100, dispatched cold-chain from Australia in 1-3 business days. As these are cold-chain research-use vials, returns are accepted only if the wrong item was received or it arrived damaged, contact us within 7 days of delivery.

Because these are cold-chain, research-use vials that cannot be resold, returns are accepted only if you received the wrong item, or it arrived damaged or defective. Report the issue within 30 days of delivery by emailing info@nexxgenpeptides.co with your order number and clear photos, we will arrange a replacement or refund. Opened, used or reconstituted vials, and sale items, cannot be returned.

Yes, any compound or stack on a monthly subscription, save up to 30%, pause or cancel anytime.

Card and PayPal, securely at checkout.

No. All products are sold strictly for laboratory and research purposes only, not for human consumption, diagnosis, treatment or therapeutic use. Nexxgen Peptides makes no medical claims.

Every order is shipped cold-chain in discreet packaging. Store your vials as directed on the COA to maintain research-grade integrity.

HPLC-MS Tested ISO 17025 Accredited QR-Linked COA Auditor: Sigma Labs Cold-Chain Shipped

What researchers say

4.6 ★ · 124 verified reviews

Lot NX-2604 matched the COA to the decimal, 99.4% on the HPLC trace. First supplier I have re-ordered from without hesitation.

Daniel R. Daniel R. · VIC · Verified

Ordered BPC-157 and TB-500, both dispatched next day from AUS, cold-packed. The purity data was on the vial, not just the website.

Sarah M. Sarah M. · VIC · Verified

The lot-lookup tool sold me. Punched in my number and got the signed COA plus retention chart. That level of transparency is rare here.

Marcus T. Marcus T. · VIC · Verified

GHK-Cu arrived exactly as described and reconstituted clean. Endotoxin results were on the report, no other supplier gave me that.

Priya K. Priya K. · VIC · Verified

Subscription for my NAD+ saves the reorder hassle and a bit of cash. Packaging discreet every single time.

James W. James W. · VIC · Verified

They actually name the auditor (Sigma Labs). Small thing, but in this space it is the difference between trust and a gamble.

Tom H. Tom H. · VIC · Verified
15% off your first order

Join the research circle

Be first to new compound drops, batch COAs and members-only pricing, straight to your inbox.